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P-2002 Series User’s Guide
Chapter 7 Phone 69
7.3 Supplementary Phone Services Overview
Supplementary services such as call hold, call waiting, call transfer, … are generally available
from your voice service provider. The Prestige supports the following services:
• Call Hold
• Call Waiting
• Making a Second Call
• Call Transfer
• Call Forwarding (see Section 8.3 on page 77)
• Three-Way Conference
• Internal Calls (see Section 11.3 on page 93)
Note: To take full advantage of the supplementary phone services available though
the Prestige's phone ports, you may need to subscribe to the services from your voice
service provider.
7.3.1 The Flash Key
Flashing means to press the hook for a short period of time (a few hundred milliseconds)
before releasing it. On newer telephones, there should be a "flash" key (button) that generates
the signal electronically. If the flash key is not available, you can tap (press and immediately
release) the hook by hand to achieve the same effect. However, using the flash key is preferred
since the timing is much more precise. With manual tapping, if the duration is too long, it may
be interpreted as hanging up by the Prestige.
You can invoke all the supplementary services by using the flash key.
7.3.2 Europe Type Supplementary Phone Services
This section describes how to use supplementary phone services with the Europe Type Call
Service Mode. Commands for supplementary services are listed in the table below.
Apply Click Apply to save your changes back to the Prestige.
Reset Click Reset to begin configuring this screen afresh.
Table 16 Phone Port (continued)
LABEL DESCRIPTION