Error Messages
This section displays messages that might appear in the control panel of the printer.
Control panel
message
Description Recommended action
Access Denied
MENUS LOCKED
An attempt has been made to modify a
menu item while the control panel security
mechanism is enabled by the printer
administrator. The message will disappear
shortly, and the printer will return to Ready
or BUSY state.
Contact the printer administrator to change
settings.
Calibrating...<TEST> The printer is calibrating. No action necessary.
Canceling...
<JOB NAME>
The printer is in the process of canceling a
job. The message will continue to be
displayed while the job is stopped, the
paper path flushed, and any remaining
incoming data on the active data channel
is received and discarded.
No action necessary.
CANNOT DUPLEX
CHECK REAR BIN
alternates with
CANNOT DUPLEX
CHECK PAPER
The lower rear door (rear output bin) was
opened during the automatic duplex job, or
the printer detected a paper size that will
not go through the auto-duplexer.
Close the lower rear door (rear output bin)
or load paper that is supported for auto-
duplexing. See Supported paper weights
and sizes
Checking paper path The engine is turning its rollers to check for
possible paper jams.
No action necessary.
Checking printer The engine is doing an internal test. No action necessary.
CHOSEN
PERSONALITY
NOT AVAILABLE
alternates with
To continue press
the Select button on
the printer front
panel.
The printer encountered a request for a
personality that did not exist in the printer.
The job is aborted and no pages will be
printed.
1. Press the Select button on the printer
front panel.
2. Try a different driver.
CLOSE UPPER
REAR DOOR
The upper rear door is open. Close the upper rear door.
Cleaning... The printer is in the process of cleaning. No action necessary.
Clearing event log This message is displayed while the event
log is cleared. The printer will back up one
screen to Service Menu upon completion
of printing the page.
No action necessary.
Clearing paper path The printer jammed or detected misplaced
paper when turned on. The printer is
attempting to eject jammed pages
automatically.
No action necessary.
CLOSE FRONT
DOOR
The front door needs to be closed. Close the front door.
Creating...
CLEANING PAGE
The printer is generating a cleaning page.
The printer returns to the Ready state
when the cleaning page is finished printing.
1. Press MENU to enter the menus.
2. Load the cleaning page into Tray 1.
3. Select PROCESS CLEANING PAGE.
DATA RECEIVED
alternates with
Ready
The printer received data and is waiting for
a form feed. When the printer receives
another file, the message should
disappear.
Press the Select button on the printer front
panel to continue.
30 Technology background information Software Technical Reference ENWW
