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ROUBLESHOOTING AND
S
UPPORT
R
ESOURCES
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90-Day Free Installation Support
3Com offers free 90 day installation
support for this product. Please call the
following toll-free number.
90-Day Free Installation Support
888-877-5040
After the 90 day limit, refer to our pay-
per-call options below.
Technical Support Hotline
Technical questions about 3Com
U.S. Robotics modems can also be
answered by technical support
representatives. The hotline is a toll call.
Hotline 847-262-2550
(Hours: 8:00 am - 6:00 pm CST)
If You Are Still Having
Problems
• Review this manual.
• Call or visit your modem dealer. They
may be able to assist you.
• If your dealer can't help you, contact
3Com Customer Support. When you call,
specify your modem’s serial number
(found on the modem and on the outside
of the box) and the software being used.
If You Need to Return the
Modem to Us
Contact 3Com Customer Support. If the
support representative determines that you
need to return the modem, you will receive an
SRO (Service Repair Order) number. You
must have an SRO number before returning