Acer 4730Z Personal Computer User Manual


 
138 Chapter 4
ODD Failure
If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non-
defective FRUs:
ODD Not Operating Correctly
If the ODD exhibits any of the following symptoms it may be faulty:
Audio CDs do not play when loaded
DVDs do not play when loaded
Blank discs do not burn correctly
DVD or CD play breaks up or jumps
Optical drive not found or not active:
Not shown in My Computer or the BIOS setup
LED does not flash when the computer starts up
The tray does not eject
Access failure screen displays
The ODD is noisy
Perform the following general solutions one at a time to correct the problem.
1. Reboot the computer and retry the operation.
2. Try an alternate disc.
3. Navigate to Start´ Computer. Check that the ODD device is displayed in the Devices with Removable
Storage panel.
4. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.
a. Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device
and click Enable.
b. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and
click Enable.