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9. TROUBLESHOOTING
If a problem persists even after applying the suggested remedies, contact an EIZO dealer.
● No picture problems → See No.1 ~ No.2
● Imaging problems → See No.3 ~ No.14
● Other problems → See No.15 ~ No.21
● USB problems → See No.22 ~ 23
Problems
Points to check with Possible Solutions
1. No picture
● Indicator status: Off
● Check that the power cord is correctly
connected. If the problem persists, turn
off the monitor power for a few
minutes, then turn it back on and try
again.
● Indicator status: Blue ● Check the "Brightness" setting.
● Indicator status: Yellow
● Switch the signal input by pressing the
Input Signal Selection Button on the
front control panel.
● Try pressing a key on the keyboard, or
clicking the mouse.
● Indicator status: Slowly flashing Yellow ● Try pressing the power button.
2. Error messages shown below will remain on the
screen for 40 seconds.
These messages appear when the signal is
not inputted correctly, even if the monitor
functions properly.
● When the image is displayed correctly
after a short time, there is no problem
with the monitor. (Some PCs do not
output the signal soon after powering
on.)
● Check that the PC is turned ON.
● Check that the signal cable is properly
connected to the PC or graphics board.
● Switch the signal input by pressing the
Input signal selection button on the front
control panel.
● Whenever an error signal message appears, the signal
frequency will be displayed in red.
(Example)
● Use the graphics board's utility software
to change the frequency setting. (Refer
to the manual of the graphics board.)