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8 61433105L2-5DSection 61433105L2, Issue 4
7. WARRANTY AND CUSTOMER SERVICE
ADTRAN will replace or repair this product within 10
years from the date of shipment if it does not meet its
published specifications or fails while in service (see
ADTRAN Carrier Networks Equipment Warranty,
Repair, and Return Policy and Procedure, document
60000087-10A).
Contact Customer and Product Service (CAPS) prior
to returning equipment to ADTRAN.
For service, CAPS requests, or further information,
contact one of the following numbers:
ADTRAN Sales
Pricing and availability
(800) 827-0807
ADTRAN Technical Support
Presales Applications / Post-sale Technical Assistance
(800) 726-8663
Standard support hours:
Monday-Friday, 7 a.m. - 7 p.m. CST
Emergency support: 7 days/week, 24 hours/day
ADTRAN Repair/CAPS
Return for repair / upgrade
(256) 963-8722
Repair and Return Address:
ADTRAN, Inc.
CAPS
901 Explorer Boulevard
Huntsville, Alabama 35806-2807