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Troubleshooting Symptom Charts/Hard Drive - 9
Hard Drive
Internal or external
hard drive does not
spin up
1 Verify that all hard drive connections are secure.
2 Reseat logic board.
3 Replace internal IDE hard drive.
4 Replace logic board. Retain customer’s DIMMs.
Internal hard drive
runs continuously
1 Verify that system software is version 7.5.3 or later.
2 Replace hard drive cable.
3 Replace internal hard drive.
4 Replace logic board. Retain customer’s DIMMs.
Hard drive not found
when booted from CD-
ROM drive
Use Drive Setup to attempt to recognize or mount hard drive.