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Troubleshooting Symptom Charts/Global Village Modem “Busy Serial Port” - 31
Global Village Modem “Busy Serial Port”
Using modem gives
message: “Can’t find
or can’t access a
modem to use for
registration. Make
sure you have Global
Village software
installed correctly,
reboot your
computer, and try
again. If you want to
use a specific modem
for registration,
select it from
Chooser.”
The TelePort Control Panel becomes corrupted when a Performa
5200CD is restarted while AppleTalk is set to “Inactive” in the
Chooser or LocalTalk is not the selected AppleTalk Connection in
the Network Control Panel. Follow these steps;
1 Obtain GlobalFax 2.5.2P Update.
2 Restart the computer with extensions off.
3 Double-click Performa GlobalFax 2.5.2 Update icon.
4 Click Update button and watch for update confirmation
window.
5 Restart computer.
6 Customer should keep backup copy of 2.5.2 Update program
and run it after reinstalling software from backup CD.