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KH0116 User Manual
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ALTUSEN Information
Technical Support
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help
North America Technical
Phone Support
Registered ALTUSEN product owners are entitled to
telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
International Technical
Phone Support
1. Contact your local dealer.
2. Call the ALTUSEN Technical Support Cen-
ter:(886-2) 8692-6959.
Email Support Email your questions and concerns to:
support@altusen.com
Online Support
Troubleshooting
Documentation
Software Updates
Online troubleshooting that describes the most com-
monly encountered problems and offers possible
solutions to them; online documentation (including
electronically available manuals); and the latest driv-
ers and firmware for your product are available at the
ALTUSEN website: http://www.altusen.com
kh0116-v2.book Page xiii Wednesday, March 22, 2006 4:53 PM