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Chapter 6.
The Firmware Upgrade Utility
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth,
automated process for upgrading the KVM switch’s firmware. The Utility comes as
part of a Firmware Upgrade Package that is specific for each device. New upgrade
packages are posted on our web site as new firmware revisions become available.
Before You Begin
1. From a computer that is not part of your KVM installation go to our Internet
support site and choose the model name that relates to your device (CS-1772 /
CS-1774) to get a list of available Firmware Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the most
recent), and download it to your computer.
3. Use the Firmware Upgrade Cable provided with this unit, to connect a COM port
on your computer to the Firmware Upgrade Port of your switch.
4. Unplug the KVM cables from the back of the switch.
5. Invoke Firmware Upgrade Mode (see p. 21). The switch’s front panel LEDs flash
to indicate that it is in Firmware Upgrade Mode.
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