Filter
Top Products
33
Troubleshooting
Symptom Possible Cause Action
Erratic
behavior.
Unit not receiving
enough power
under self powered
operation.
Use the Power Adapter that was supplied with
the unit to provide the necessary power.
Pressing the
Hotkeys gets
no response.
The connection
from the selected
port to the target
computer has been
broken, or the
computer is turned
OFF.
Check the Online LED for the selected port. If it
is not lit:
1. Manually press one of the Select switches
to connect to a computer that is powered
ON.
2. Check the cables to make sure they are all
properly connected.
Improper keyboard
reset.
1. Reset the keyboard (and mouse) by
simultaneously pressing Buttons 1 and 2 on
the First Stage unit for 3 seconds.
2. Unplug the keyboard connector from the
Console Keyboard Port, then plug it back
in.
Improper Master
View reset.
Turn off all Master View units and wait five
seconds before turning them back on.
See Powering Off and Restarting, page 16 for
details.
Incorrectly keying
in the Port ID.
After invoking the Hotkey function (see
page 18), be sure to key in the Port ID and
press [Enter] within one second for each key.
Mouse is not
responding.
Improper mouse
reset
1. Reset the mouse (and keyboard) by
simultaneously pressing Buttons 1 and 2 on
the First Stage unit for 3 seconds.
2. Unplug the mouse connector from the Con-
sole Mouse Port, then plug it back in.
cs91348.book Page 33 Thursday, May 3, 2007 2:28 PM