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CS-1754 / CS-1758 User Manual
52
Technical Support
International
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support Email your questions and concerns to:
support@aten.com
Online Support
Technical Support
Troubleshooting
Documentation
Software Updates
1. Online technical support is available to ALTUSEN cus-
tomers through our e-Support Center:
http://support.aten.com
2. Online troubleshooting that describes the most com-
monly encountered problems and offers possible solu-
tions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our web-
site: http://www.aten.com
Telephone Support 886-2-8692-6959
Email Support Email your questions and concerns to:
support@aten-usa.com
Online Support
Technical Support
Troubleshooting
Documentation
Software Updates
1. Online technical support is available to ALTUSEN cus-
tomers through our e-Support Center:
http://www.aten-usa.com/support
2. Online troubleshooting that describes the most com-
monly encountered problems and offers possible solu-
tions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our web-
site: http://www.aten-usa.com
Telephone Support 1-888-999-ATEN
cs1754-1758.book Page 52 Friday, July 20, 2007 10:06 AM