Filter
Top Products
57
Troubleshooting
Symptom Possible Cause Action
Erratic Behavior Unit not receiving
enough power
Use a DC 5V power adapter if you are
not already using one. If you are
already using a power adapter, check
that it matches the system
specifications (DC 5V) and that it is
plugged in and functioning properly.
Keyboard and/or
Mouse not
responding.
Keyboard and/or
Mouse need to be
reset.
Press and hold port selection switches
1 & 2 for two seconds.
Unplug the cable(s) from the console
port(s), then plug it/them back in.
No connection to the
computer.
Check the cable from the switch to the
computer to make sure it is properly
connected.
KVM switch needs to
be reset.
Power off all devices on the
installation (see the second note at the
top of page 9); power off the KVM
switch; wait five seconds; then power
up.
The OSD doesn’t
display on my Sun
Blade 2000 or Sun
V880
Bootup focus
problem.
The port that the Sun Blade 2000 or
Sun V880 resides on must be selected
when the computer is booted –
otherwise the OSD doesn’t display it
when you invoke it with the hotkeys.
Cannot enter the
BIOS setup program
with my Dell DL380.
Port OS setting
problem.
The Dell DL380 needs to be set as a
Sun computer (see SET PORT OS,
page 31), in order to access the BIOS
setup program. Change the Port OS
and reboot.
Note: After you have finished with the
BIOS setup program, set the Port OS
back to its normal value.
cs1754-1758.book Page 57 Friday, July 20, 2007 10:06 AM