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ASAI Administration
Channel Administration
The Channel Administration screen provides one entry for each T/R or LST1
channel (VIS agent) that is administered as a member of the VIS ACD split. It pro-
vides a mapping between the VIS channels and the PBX extension numbers.
Refer to Figure 4-1 for a diagram of a typical application.
To open the Channel Administration screen from the ASAI Administration menu,
highlight “Channel Administration” and then press . The Channel Adminis-
tration screen appears. Figure 4-4 shows an example of the Channel Administra-
tion screen with channel information displayed.
Figure 4-4. Channel Administration Screen
ENTER
Please enter the new PBX extension number
HELP
CHG-KEYS
SAVE
CANCEL
CHOICES
Channel: _________
Extension: _________
Change A Channel Entry