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ASAI Administration
Remove Channel Entry
While the Channel Administration screen is active, press REMOVE to unassign a
Tip/Ring channel as a VIS agent. You will receive a confirmation screen asking
you if you wish to REMOVE the selected item.
Press to continue or CANCEL to abort the removal procedure.
NOTE
:
The channel must be logged out before it may be removed.
Virtual Channel Administration
From the Voice System Administration screen (Figure 4-1), highlight “System
Monitor”, then press . The Voice Channel Monitor screen appears (Figure
4-7)
Figure 4-7. Voice Channel Monitor Screen
Routing and data screen delivery applications available with the ASAI application
are data-only applications. Unlike voice response applications, such applications
do not require the allocation of network or speech processing resources.For these
applications, one or more “virtual channels” are allocated by the ASAI system,
making all regular channels available for use by script applications that need the
system resources allocated to them. At a minimum, one virtual channel is required
ENTER
ENTER
System Monitor - Voice Channels
Channel
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Calls
Today
Voice
Service
Service
Status
Caller
Input
Dialed
Digits
1
1
3
1
1
10
DB
Collect
Transfer
Talking
appl2
appl4
appl7
appl3
virtual1
virtual2
8509
7328
5312
0
1
2
3
4v
5v
CANCEL