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ASAI Script Builder Actions
To insure that the original caller is exposed to such operations, you must
construct your vectors so that the transfer is forced to complete before
such operations are performed. Examples include queuing the call to the
agent split before playing announcements and queuing the call to a dummy
split before performing call prompting operations. No ports or stations
need be dedicated to establish a dummy split. To insure that a “queue to”
step will cause calls to be queued to a dummy split, however, the dummy
split should be made vector controlled and queue slots should be assigned
to it.
To add A_Tran to a transaction while defining an application in Script Builder,
press ADD. The Action Choices screen opens. Highlight “A_Tran,” then press
. Press CANCEL to exit from the Action Choices screen. You must now
define the A_Tran step further. In the Define Transaction screen, highlight “Exter-
nal Action: A_Tran,” then press DEFINE. The Define A_Tran form screen opens
(Figure 6-4).
Figure 6-4. Deind A_Tran Form Screen def_tran.ps
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