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Chapter 8 Troubleshooting
Performance Problems
The computer becomes hot
• In a 60°F environment, the certain areas of the computer’s back case are expected to reach 50 degrees.
• Make sure the air vents are not blocked.
• If the fan does not seem to be working at high temperature (50 degrees Celsius and up), contact the service center.
• Certain programs that are processor-intensive may increase the computer temperature to a degree where the computer
automatically slows down its CPU clock to protect itself from thermal damage.
The program appears stopped or runs very slowly
• Press CTRL+ALT+DEL to see if an application is still responding.
• Restart the computer.
• This may be normal for Windows when it is processing other CPU-intensive programs in the background or when the
system is accessing slow-speed devices such the floppy disk drive.
• You may be running too many applications. Try to close some applications or increase system memory for higher
performance.
• The processor may have been overheated due to the system’s inability to regulate its internal heat. Make sure the
computer’s ventilation grills are not blocked.