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Problem:
I can’t connect to the Internet wirelessly, and my network name is
not listed.
Solution:
If the correct network name is not listed under “Available Networks”
in the wireless configuration utility, please attempt the following
troubleshooting steps:
1.
Temporarily move your computer, if possible, five to 10 feet
away from the Router. Close the wireless configuration utility,
and reopen it. If the correct network name now appears under
“Available Networks”, you may have a range or interference
problem. Please see the suggestions discussed in the section
titled “Placement of your Router for Optimal Performance” in this
User Manual.
2.
Using a computer that is connected to the Router through a
network cable (as opposed to wirelessly), ensure that “Broadcast
SSID” is enabled. This setting is found on the Router’s wireless
“Channel and SSID” configuration page.
If you are still unable to access the Internet after completing these
steps, please contact Belkin Technical Support.
Problem:
My wireless network performance is inconsistent.
Data transfer is sometimes slow.
Signal strength is poor.
I am having difficulty establishing and/or maintaining a Virtual
Private Network (VPN) connection.
Solution:
Wireless technology is radio-based, which means connectivity and
the throughput performance between devices decreases when
the distance between devices increases. Other factors that will
cause signal degradation (metal is generally the worst culprit) are
obstructions such as walls and metal appliances. As a result, the
typical indoor range of your wireless devices will be between 100
to 200 feet. Note also that connection speed may decrease as you
move farther away from the Router or access point.