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TROUBLESHOOTING
You can find technical support information at www.belkin.com/networking or
www.belkin.com through the tech support area. If you want to contact technical
support by phone, please call 877-736-5771. Technical support is available
24-hours-a-day, 7-days-a-week.
Problem
The ADSL SYN LED is not on.
The ADSL Data LED is not on.
My connection type is static
IP address. I cannot connect
to the Internet.
Possible Cause/Solution
1. Check the connection between the Modem
Router and ADSL line. Make sure the cable
from the ADSL line is connected to the port
on the Router labeled “ADSL”.
2. Make sure the Router has power. The “PWR”
LED of the front panel should be illuminated.
1. Make sure the cable from the ADSL line is
connected to the port on the Router labeled
“ADSL” and the “SYN” LED is on.
2. Make sure you have the correct VPI/VCI, user
name, and password from your ISP provider.
Since your connection type is static IP address,
your ISP must assign you the IP address, subnet
mask, and gateway address. Instead of using the
Wizard, go to “Connection Type”, and then
select your connection type. Click “Next”, select
“Static IP”, and enter your IP address, subnet
mask, and default gateway information.