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I can’t connect to the Internet wirelessly.
If you are unable to connect to the Internet from a wireless computer,
please check the following items:
1. Look at the lights on your wireless router. If you’re using a Belkin
Wireless Router, the lights should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.
If your Belkin Wireless Router’s lights have the above characteristics, go
to number 2 below.
If this is
NOT the case, make sure:
• The router’s power cord is plugged in.
• All cables are connected between the router and the modem.
• All the modem’s LEDs are functioning correctly. If not, see your
modem’s user manual.
• Reboot the router.
• Reboot the modem.
If you continue to have issues, please contact Belkin Technical Support.
If you are not using a Belkin Wireless Router, consult that router
manufacturer’s user guide.
2. Open your wireless utility software by clicking on the icon in the
system tray at the bottom right-hand corner of the screen. If you’re
using a Belkin Wireless Card, the tray icon should look like this
(the icon may be red or green):
3. The exact window that opens will vary depending on the model of
wireless card you have; however, any of the utilities should have a list
of “Available Networks”.
Available networks are wireless networks to which you can connect.
If you are using a Belkin 802.11g (G Plus) Router, or Belkin 802.11g
(54g) Router, “Belkin54g” is the default name.
If you are using a Belkin 802.11b Router, the default name should
be “WLAN”.
If you are NOT using a Belkin Router, please consult your router
manufacturer’s user manual for the default name.
The name of your wireless network appears in
“Available Networks”.
If the correct network name is listed in the “Available Networks”
list, please follow the steps below to connect wirelessly:
1. Click on the correct network name in the “Available Networks” list.
2. If the network has security (encryption) enabled, you will
need to enter the network key. Click “Connect”. For more
information regarding security, see the page entitled: “Securing
your Wi-Fi Network” on page 17 of this User Manual.
3. Within a few seconds, the tray icon in the lower
right-hand corner of your screen should turn green,
indicating a successful connection to the network.
If you are still unable to access the Internet after connecting to
the wireless network, please contact Belkin Technical Support.
The name of your wireless network DOES NOT appear in the list
of “Available Networks”.
If the correct network name is not listed, check the SSID settings
to see if they match. The SSID is case-sensitive and the spelling
on each computer must be exactly the same in order for the Card
to connect to the wireless router (or access point).
Note: To check the SSID settings or look for an available network,
double-click the Signal Indicator icon to bring up the “Wireless
Networks” screen. Click “Add” if you do not see the network
you are trying to connect to and type in the SSID. For more
information about setting up an SSID, please reference your
router manufacturer’s user manual.
If issues persist even at close range, please contact Belkin
Technical Support.