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6564
Troubleshooting
6564
Troubleshooting
Problem:
The ADSL LED is not on.
Solution:
1.
Check the connection between the Router and ADSL line. Make
sure the cable from the ADSL line is connected to the port on
the Router labeled “DSL Line”.
2. Make sure the Router has power. The Power LED on the front
panel should be illuminated.
Problem:
The Internet LED is not on.
Solution:
1.
Make sure the cable from the ADSL line is connected to the port
on the Router labeled “DSL Line” and the ADSL LED is on.
2. Make sure you have the correct VPI/VCI, user name, and password
from your ISP provider.
Problem:
My connection type is static IP address. I can’t connect to
the Internet.
Solution:
Since your connection type is static IP address, your ISP must assign
you the IP address, subnet mask, and gateway address. Instead of using
the Wizard, go to “Connection Type”, and then select your connection
type. Click “Next”, select “Static IP”, and enter your IP address, subnet
mask, and default gateway information.
Problem:
I’ve forgotten or lost my password.
Solution:
Press and hold the “Reset” button on the rear panel for at least 10
seconds to restore the factory defaults.