Brother 5140 Printer User Manual


 
6 - 1 TROUBLESHOOTING
6
Identifying your problem
First, check the following:
The power plug is connected properly and the printer is turned on.
All of the protective parts have been removed.
The toner cartridge and drum unit are installed properly.
The front cover is fully closed.
Paper is inserted properly in the paper tray.
The interface cable is securely connected to the printer and the computer.
The correct driver for the printer is installed and selected.
The PC is set up to connect to the correct printer port.
Printer does not print:
If you did not solve your problem with the above checks, please find your problem and then go to the
section listed:
Printer LED is blinking
See LED is blinking on page 3-1.
Status Monitor Error Message appears
See Error messages in the status monitor on page 6-2.
Printer printed an Error Message
See Error message printouts on page 6-3.
Paper handling
See Paper handling on page 6-5 and Paper jams and how to clear them on page 6-6.
Other problems
See Other problems on page 6-11.
Pages are printed, however there are problems with:
Print quality
See Improving the print quality on page 6-11.
Printout is incorrect
See Solving print problems on page 6-17.
Troubleshooting