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6 - 3 TROUBLESHOOTING
Error message printouts
The printer will report problems by printing an error message as defined in the following table. Take the
corrective actions for the error message.
Print Overrun
■ Press the Go button to print the data left in the printer. Press the Job Cancel
button if you want to delete the data left in the printer.
■ If this does not clear the error, reduce the complexity of your document or
reduce the print resolution.
■ Expand the printer memory by adding a commercially available DIMM
memory module. See Installing additional memory on page 4-2. Set page
protection to ON by using the supplied Windows
®
driver or RPC program.
■ Change the following settings in the supplied Windows
®
driver and try again.
The best combination of these settings will vary depending on your document:
Graphics Mode
TrueType™ mode
Use Printer TrueType™ Fonts
Resolution Reduced to
Enable Printing
(The printer has printed the
document at a reduced
resolution)
■ Reduce the complexity of your document before you print to prevent
automatic reduction of the resolution.
■ Expand the printer memory by adding a commercially available DIMM
memory module. See Installing additional memory on page 4-2.
Toner Empty
■ See Replacing the toner cartridge on page 5-3.
Toner Low
■ Purchase a new toner cartridge and have it ready for when the Toner Empty
status is indicated.
Fuser Malfunction
■ Turn the power switch off, wait a few seconds and then turn it on again.
■ Leave the printer for 10 minutes with the power on. If the error occurs again,
call your dealer or Brother Customer Service.
Laser BD Malfunction
■ Turn the power switch off, wait a few seconds and then turn it on again. If the
error occurs again, call your dealer or Brother Customer Service.
Scanner Malfunction
D-RAM Error
NV-RAM Error
Main Motor Error
Engine Interface Error
Error message Action
MEMORY FULL
■ Press the Go button to print the data left in the printer. Press the Job Cancel
button if you want to delete the data left in the printer.
■ Reduce the print resolution or reduce the complexity of your document.
■ Expand the printer memory by adding a commercially available DIMM. See
Installing additional memory on page 4-2.
Error message
Action