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TROUBLESHOOTING AND ROUTINE MAINTENANCE
12 - 1
T7BASE-US-FM5.5
12
Troubleshooting and
Routine Maintenance
Troubleshooting
If you can’t resolve a difficulty with your fax machine using this manual, please see
page i for Brother Numbers to call for assistance.
Error Messages
You may occasionally encounter a difficulty with your fax machine or telephone line.
If this happens, your fax machine often identifies the problem and displays an error
message. The list below explains the most common error messages.
If you need additional help, call the Brother fax-back system. (See Brother Numbers,
page i)
The ribbon is used up and printing is not
possible. Replace the ribbon or the ribbon
cartridge with a new one. (See Replacing the
Print Cartridge, page 12-8.)
The fax machine is out of paper, or the paper
is not properly loaded. After you load paper,
press Start.
The paper is jammed in the fax machine.
1
Remove any paper that is not jammed.
CHANGE CARTRIDGE
PRESS START KEY
CHECK PAPER
CHECK PAPER