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TROUBLESHOOTING AND ROUTINE MAINTENANCE
20 - 2
BHLMFC-US-MFC3100C-FM5.5
INK EMPTY One or more of the ink cartridges are
empty. The MFC will stop all print
operations (such as printing copies, faxes
and jobs from the PC). While memory is
available, black and white faxes will be
received into memory. If a sending
machine has a color fax, the MFC’s
“handshake” will request that the fax be
sent as black and white; if the sending
machine has the feature to convert it, the
color fax will be received into memory as a
black and white fax. MFCs connected with
a USB cable will be able to perform scan
operations; MFCs connected with a parallel
cable, will not scan.
To preserve good quality, the MFC
periodically cleans the print head. Also,
you can press Ink to start the cleaning when
needed. This cleaning process uses up ink
and can cause the ink to run out.
Replace the ink cartridges. See page 20-17.
LOW
TEMPERATURE
The print head detects low temperature. Use the MFC at the warm room or warm
your room.
MACHINE ERROR
XX
MFC has a mechanical problem. Call Brother Customer Service.
In USA: 1-800-284-4329
In Canada: 1-877-BROTHER
In Montreal: 1-514-685-6464
NEAR EMPTY One or more of the ink cartridges are
running out of ink. The MFC will stop
receiving color faxes. The MFC’s
“handshake” will request that it be sent in
black and white; if the sending machine has
the feature to convert it, the color fax will
be received into memory as a black and
white fax.
Order a new ink cartridge. See page ii.
NO RESPONSE/
BUSY
The number you dialed does not answer or
is busy.
Verify the number and try again.
NOT REGISTERED You tried to access a Speed Dial number
that is not programmed.
Set up the Speed Dial number.
See page 8-1.
OUT OF MEMORY The data is too large for the MFC’s
memory.
See page 11-2.
PAPER JAM The paper is jammed in the MFC. See page 20-4.
ERROR MESSAGES
ERROR MESSAGE
CAUSE ACTION