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11 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE
No Paper Fed The MFC is out of paper. Add paper, and then press Black Start or
Color Start.
The paper is jammed in the MFC. See Printer jam or paper jam on page 11-6.
No
Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not
Registered
You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number.
(See Storing Speed-Dial numbers on page
5-1.)
Out of Memory You can’t store data in the
memory.
(Fax sending or copy operation in process)
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
—OR—
(MFC-420CN only) Clear the data in the
memory. To gain extra memory, you can turn
off Fax Storage. (See Setting Fax Storage on
page 6-3.)
—OR—
(MFC-420CN only) Print the faxes that are in
the memory.
(See Printing a fax from the memory
(MFC-420CN only) on page 4-5.)
(Printing operation in process)
Reduce print resolution.
Paper Jam The paper is jammed in the MFC. (See Printer jam or paper jam on page 11-6.)
Wrong Paper
Size
Paper is not the correct size. Reload the correct size of paper (Letter, Legal
or A4), and then press Black Start or
Color Start.
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION