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Cleaning the paper pick-up
rollers A
a Pull the paper tray completely out of the
machine.
b Unplug the machine from the AC power
outlet and open the Jam Clear Cover (1)
at the back of the machine.
c Clean the Paper Pick-up Rollers (1) with
isopropyl alcohol on a cotton swab.
d Close the Jam Clear Cover.
Make sure the cover is closed properly.
e Put the paper tray firmly back in the
machine.
f Re-connect the power cord.
Cleaning the print head A
To maintain good print quality, the machine
will automatically clean the print head when
needed. You can start the cleaning process
manually if there is a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics or
blank text on your printed pages. You can
clean Black only, three colors at a time
(Cyan/Yellow/Magenta), or all four colors at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
a Press Menu.
b Press a or b to choose Ink.
Press OK.
c Press a or b to choose Cleaning.
Press OK.
d Press a or b to choose Black, Color or
All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to the Ready Screen
automatically.
Note
If you clean the print head at least five
times and the print has not improved, try
installing a new Genuine Brother Brand
replacement ink cartridge for each
problem color. Try cleaning the print head
again up to five more times. If the print has
not improved call Brother Customer
Service. (See Brother numbers on page i
in the Basic User’s Guide.)
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