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Problem Remedy
1. The display stays blank after you have
turned on the machine.
• Check that the AC adapter is connected
correctly.
• If you are using alkaline batteries, check
that they are correctly inserted.
• If the batteries are low, replace them
with new ones.
2. The machine does not print or the
printed characters are blurred.
• Check that the tape cassette has been
inserted properly.
• If the tape cassette is empty, replace it
with a new one.
• Make sure that the tape compartment
cover has been closed.
• Check that the interface cable is cor-
rectly connected.
3. The text files that you stored in the mem-
ory are no longer there.
• If the batteries are low, replace them
with new ones.
4. The printed characters are not formed
properly.
• If you are using alkaline batteries, they
may be low. Try using the AC adapter or
replace the batteries with new ones.
5. A blank horizontal line appears through
the printed label.
• Clean the print head as explained on
page 42.
6. Striped tape appears. • You have reached the end of the tape.
Replace the tape cassette with a new
one.
7. The machine has “locked up” (i.e., noth-
ing happens when a key is pressed).
• Turn off the machine, and then while
holding down c and R, turn the
machine back on.
The text and formats in the display and
all text files stored in the memory are
erased.
TROUBLESHOOTING