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Chapter 1 - General 1-9
Customer Support
Customer Support
Contact Information
Contact Comtech Vipersat Networks Customer Support for information or
assistance with product support, service, or training on any Vipersat product.
Mail: 3215 Skyway Court
Fremont, CA 94539
USA
Phone: 1+510-252-1462
Fax: 1+510-252-1695
Email: support@vipersat.com
Return Material Authorization
Any equipment returned to Vipersat must have a Return Material Authorization
(RMA) issued prior to return. To return a Comtech Vipersat Networks product
for repair or replacement:
• Obtain an RMA number from Vipersat Customer Support.
• Be prepared to supply the product model number and serial number of the
unit.
• To ensure safe shipping of the product, pack the equipment in the original
shipping carton.
Reader Comments / Corrections
If the reader would like to submit any comments or corrections regarding this
manual and its contents, please forward them to a Vipersat Customer Support
representative. All input is appreciated.