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Chapter 5: Troubleshooting Procedures
5-6 CSMIM-T1 Hardware Installation Guide
5.2.1.2 Normal Mode Error Sequence
Table 5-3 shows the state of the indicators when an error occurs at various
stages of the start-up process. If the CSMIM-T1 fails during the
hardware-test state (N2), the error condition is hardware failure NE2. A
description of possible causes and solutions for each error condition is in
the following paragraphs.
Table 5-3 Normal Mode Error LED States
Key:
● On continuously.
✕ Off.
■ Flashing irregularly.
◆ Flashing regularly (about 1Hz).
Activity NE2: Hardware Failure
The ROM diagnostics detected a CSMIM-T1 hardware problem requiring
service. Call Technical Support.
Activity NE5: Booted Wrong Image
The CSMIM-T1 loaded the wrong image. Press the SET UP button for 3
seconds to reset the device. Following is a list of ways to prevent this
problem in the future:
• Be sure that you configure the CSMIM-T1 with the appropriate image.
• Be sure that the image you are booting has the right name. Don’t
rename the image file unless you are making a copy for safe keeping.
• If you used an na, admin, or cli boot command, specify the correct
image and a valid filename.
Activity
STAT
Green
ATTN
Amber
TRAF
Green
NE2: Hardware Failure
◆ ◆ ✕
NE5: Booted wrong image
● ◆ ●