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Otherproblems
Otherproblems
Theprinterdoesnotgoon
CauseCorrectiveAction
Theprinterisunplugged.Plugthepowercordintotheoutlet,andthenturnon
theprinter.
Thespeciedvoltageisnotsupplied.Checkthevoltageoftheoutletandbreaker.
Forinformationonthespeciedvoltage,see
“Specications”.(→P.83)
IfthePrinterMakesaStrangeSound
Thefollowingsoundsdonotindicateaproblemwiththeprinter.
•ThereisasoundofvacuumfromthePlaten
Topreventpaperfromrising,paperisheldagainstthePlatenbysuctionfromVacuumholesunderit.
•Rollpapermakesautteringsoundduringprinting
Theremaybeautteringsoundwhenlargepaperisadvanced.
•Ifyousuddenlyhearthetoneforcleaningoperations
Atregularintervals,forprintermaintenance,cleaningoperationswillbeginautomatically,evenifthe
printerisinSleepmode.
Inothercases,contactyourCanondealer.
Messagesadvisingtocheckthemaintenancecartridge
arenotcleared
CauseCorrectiveAction
RemovethenewMaintenanceCartridgeyouhave
justinstalledandinsertitagainrmly.
TheprinterhasnotdetectedthenewMaintenance
Cartridgethatwasusedtoreplacetheoldone.
Restarttheprinter.
Theprinterconsumesalotofink
CauseCorrectiveAction
Manyfull-pagecolorimagesareprinted.Inprintjobssuchasphotos,imagesarelledwith
color.Thisconsumesalotofink.Thisdoesnot
indicateaproblemwiththeprinter.
HeadCleaningBisusedoften.HeadCleaningBconsumesalotofink.Thisdoes
notindicateaproblemwiththeprinter.Unlessthe
printerhasbeenmovedorstoredforalongperiod
oryouaretroubleshootingPrintheadproblems,we
recommendnotperformingHeadCleaningB,tothe
extentpossible.
Youhavejustnishedinitialinstallation,whenmore
inkisconsumedtollthesystem.
Afterinitialinstallationorattherst-timeuseafter
transfer,inkowsintothesystembetweentheInk
TankandPrinthead,whichmaycausetheinklevel
indicatorstodropto80%.Thisdoesnotindicatea
problemwiththeprinter.
Troubleshooting681