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Chapter 13 Troubleshooting 13-3
Troubleshooting
Paper Jams
When paper jams in the machine, the LCD displays CLEAR PAPER JAM.Try clearing
the jam by following the procedure in Jams in the Paper Delivery Slots below. If this
does not clear the jam, follow the procedure in Jams Inside the Machine.
Jams in the Paper Delivery Slots
Follow this procedure to clear a paper jam in the paper delivery slots:
n
You do not need to unplug your machine when clearing paper jams.
1 Gently pull any jammed paper out of
the machine as shown.
2 Remove the paper stack from the
multi-purpose tray and reload it
(1 p. 2-16).
n
If the paper jam occurred while a fax was being received into the machine’s memory, that
fax will print automatically when the jam is cleared.
Jams Inside the Machine
Follow this procedure to clear a paper jam inside the machine:
n
You do not need to unplug your machine when clearing paper jams.
1 Lift the latch and open the front cover.
c
Do not try to open the front cover
without lifting the latch since this
may damage your machine.