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13-2 Troubleshooting Chapter 13
Clearing Jams
Jams in the ADF
When a document jams or misfeeds in the ADF, the LCD displays CHECK
DOCUMENT.
Follow this procedure to clear the document jam:
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You do not need to unplug your machine when clearing document jams.
1 Press Stop.
2 Use both hands to gently open the
operation panel.
• It only opens partially.
• Do not try to pull the document out
without opening the operation panel
since you may tear or smudge the
document.
3 While holding the operation panel open,
remove the document.
• Pull it gently in either direction.
• If a multipage document is loaded,
remove the entire document from the
ADF.
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If the paper does not pull out
easily, do not force it. Contact the
Canon Customer Care Center.
4 When you are finished, close the
operation panel by pressing it down
from the center.
• Be sure to close the operation panel
until it locks into place, or the machine
will not function properly.