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Chapter 13 Troubleshooting 13-19
Troubleshooting
Telephone Problems
■ Cannot dial.
The telephone line cord may not be connected properly.
• Make sure it is connected properly (1 p. 2-8).
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the machine and into the wall
outlet (1 p. 2-9). If the machine is plugged into a power strip, make sure the power
strip is plugged in and turned on.
The machine may not be set for the correct telephone line type.
• Make sure the machine is set for the correct telephone line type (1 p. 3-8).
■ Handset or extension telephone disconnects while you are
talking.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the machine and into the wall
outlet (1 p. 2-9). If the machine is plugged into a power strip, make sure the power
strip is plugged in and turned on.
The handset or extension telephone cord may be defective.
• Check the cord by substituting with another cord.
General Problems
■ Machine has no power.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the machine and into the wall
outlet (1 p. 2-9). If the machine is plugged into a power strip, make sure the power
strip is plugged in and turned on.
The power cord may not be supplying power.
• Check the power cord by substituting with another, or by using a voltmeter to test it for
continuity.
■ Nothing appears in the LCD.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the machine and into the wall
outlet (1 p. 2-9). If the machine is plugged into a power strip, make sure the power
strip is plugged in and turned on. If the LCD remains blank, unplug the machine and
wait five seconds, then plug it back in. If the LCD still remains blank, contact the
Canon Customer Care Center.