An Error Message is Displayed on the Screen
144
Troubleshooting
■ There may be a problem in the printer driver. Uninstall the printer driver and
reinstall it.
➡
Uninstalling Printer Drivers
Also refer to the procedure “Notes on Handling the USB Interface (for Windows Users)”
in the
Quick Start Guide
.
■ If the WPS driver or CAPT driver is installed, either uninstall it or change the driver
port to [FILE] as follows.
1
Click the [Start] button, then click [Settings] and [Printers].
2
Display the WPS or CAPT driver properties, and click the [Details] tab.
3
Change the [Print to the following port] field to [FILE].