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Troubleshooting 67
Troubleshooting
This section describes common problems that may occur while you are using
the scanner, and how to resolve them.
Refer to the troubleshooting section related to the problem that you have
encountered.
The Scanner Does Not Turn ON ................................................ p. 67.
The PC Does Not Recognize the Scanner ................................ p. 68.
Scanning Is Slow ........................................................................ p. 68.
Images Are Not Scanned............................................................ p. 69.
Documents Do Not Feed Properly............................................. p. 69.
Paper is not ejected correctly.................................................... p. 70.
Resulting Scanned Images Are Not Correct ............................ p. 71.
If after consulting the above section you still cannot resolve the problem,
contact your local authorized Canon dealer or your service representative.
The Scanner Does Not Turn ON
Check the following:
• Is the power switch in the ON position? (See p. 22.)
• Is the Power Cord connected securely? (See P. 20.)
• Is the Power Cord plugged into an outlet? (See p. 20.)