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2
C
HAPTER
1: B
EFORE
Y
OU
B
EGIN
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Plug and play operation ensures easy setup and
installation
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3Com’s extensive user support organizations and our
5-year limited warranty
* Please note that the following factors affect the
speeds you may experience:
■
Your computer equipment and configuration,
including the speed of your processor, the amount
of RAM on your system, and your available hard disk
space.
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The Internet browsing, e-mail, or other programs
you run at the same time, which use your
computer’s resources.
■
The capacity of the Internet service you order from
your provider.
■
Changing network traffic levels depending on when
you go online.
Contacting Your Broadband Service Provider (BSP)
In order to use your cable modem, you need to establish an
Internet access account with your local BSP. Before
contacting your BSP to establish an account, have the
following information handy:
■
The modem’s Media Access Control (MAC) address
(located on a bar code sticker on the back of the
modem). The MAC address consists of 12 characters
preceded by the text EA =. In the following example
label image, the
MAC address is 00104B377410. Write the MAC
address in the blank provided below.