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5-5
Cisco ICS 7750 System Description
78-10360-02
Chapter 5 Summary of Software Applications Features
Internal Software Applications
Key Features
Cisco CallManager Extended Services solution applications have the key features
described in Table 5-1.
Table 5-1 Components of Cisco CallManager Extended Services
Application Key Function Key Benefit
Cisco
CallManager
Extension
Mobility
Provides temporary
configuration of a Cisco IP
phone with a user profile
Users can log in to an available
Cisco IP Phone 7960 or 7940 that has been set
up with the Extension Mobility service.
Users temporarily have access to their personal
extension(s), speed dial numbers, and services.
Several employees can share the same office
space for cost-effective use of resources for
sales offices or shift employees.
System administrators use Cisco CallManager
Administration to set up this feature on specific
phones.
Cisco
CallManager
Auto Attendant
Automatically answers and
directs incoming calls
Callers hear a company greeting, which can be
changed easily.
Callers can choose how to direct their call from
a menu of options.
Callers can transfer to any user’s phone by
entering an extension number or name that is
configured in the Cisco CallManager cluster.
Callers can transfer to the operator for personal
assistance.
Calls to the operator are reduced, and call
management is faster.