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12 Overview
12
1.1. DMS100 PG with CompuCALL Link
The DMS100 PG can run in simplex or duplex configurations. In a duplex
configuration, only one side of the PG will maintain CompuCALLF
1
F
X.25 Link or a TCP/IP connection at any given time.
Figure 1: CompuCALL Interface with DMS100
The DMS100 PG can invoke the ANSWER, RELEASE, HOLD and
UNHOLD of incoming calls to ACD agent, Centrex line or Residential
line. The CompuCALLF
2
F messages, DV-ANSWER-CALL, DV-
RELEASE-CALL, DV-HOLD-CALL and DV-UNHOLD-CALL allow
the DMS-100 PG to provide third-party call control service to third-party
voice application vendors.
CallsF
3
F like Three-way Call (3WC) or Call Transfer (CXR) call event
message, DV-Consult-Originated-U, DV-Call-Conferenced-U and DV-
Call-Transferred that are sent from the DMS-100 switch to allow the
DMS-100 PG to build call conference/transfer model, when the 3WC or
CXR key option, is data-filled on the telephone set.
Note: Since the CompuCALL interface in the release 08.01 does not
support Call Conference (CNF) key, it is required that CNF key not
be data-filled on the telephone set.
1
CompuCALL is a protocol that provides a data communications channel
between a computer and a switch that allows an operating company to provide
coordinated switch-based services, to applications residing on a customer's host
computer in a cost efficient manner.
2
These messages are supported with the CompuCALL interface from release
07.01 onwards.
3
These messages are supported with CompuCALL software release 08.01
onwards.