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Chapter 3 Troubleshooting
Problems After Router Is Running
3-4
Cisco 806 Router and SOHO 71 Router Hardware Installation Guide
78-10432-04
Connection to the broadband
or Ethernet line is intermittent
or lost. (The INTERNET 1
LED on the front panel is off.)
A cable-related
problem:
• Disconnected
cable.
• Damaged cable.
Perform the following tasks in order:
1. Make sure that the connectors at both
ends of the cable are secure.
2. Make sure that the cable is not
physically damaged. If it is damaged,
order another cable from
Cisco Systems, or replace it with a
similar cable.
Problem with
broadband line or WAN
service.
Contact your broadband line or WAN
service provider to determine whether there
is a problem.
Table 3-2 Problems After Router is Running (continued)
Symptom Problem Solutions