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Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-B Media Adapter
• Press the Music button on the remote. Select the songs you want to play, and press the Play button on
the remote.
• Restart the Adapter.
• Restart the host computer.
• Check the cable connections between the Adapter and the stereo or TV.
• If you are using a wired configuration, check the other cable connections to make sure that both ends are
securely plugged in.
• If you are using a wireless configuration, check the wireless adapter in the host computer.
• Make sure the network is operating properly.
5. The picture won’t change on the TV.
Follow these instructions until your problem is solved:
• Press the Pictures button on the remote. Select the pictures you want to show. Press the Play button to
start the slideshow.
• Restart the Adapter.
• Restart the host computer.
• Check the cable connections between the Adapter and the stereo or TV.
• If you are using a wired configuration, check the other cable connections to make sure that both ends are
securely plugged in.
• If you are using a wireless configuration, check the wireless adapter in the host computer.
• Make sure the network is operating properly.
6. When I pause a song, I cannot move to a different song. What should I do?
If you pause a song, you cannot move to either the previous or next selection. You must press the Play button
first before making another selection.
7. On the TV, the Signal Strength is 0%. What should I do?
(This applies only to wireless usage of the Adapter.)
Follow these instructions until your problem is solved:
• Restart the Adapter. If Signal Strength is still 0%, then do the following:
1. Restart the Adapter.
2. When the message, “Please Wait,” is displayed on your TV, press the Setup button on the remote. The
Media Adapter Setup screen will appear.
3. Make sure the Adapter’s settings match your network’s settings. For more information, refer to the
“Using the TV Setup” section of “Chapter 5: Connecting the Wireless-B Media Adapter to Your TV and
Stereo.”
4. When done, save these settings and restart the Adapter.
• If Signal Strength is still 0%, then follow these instructions:
1. To make sure your wireless network is working, use a different wireless-equipped device to access
your wireless network.