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4-8
4.3 Paper Feed Troubleshooting
Problem Cause and remedy
Paper doesn't
feed.
･ Wrong paper path.
･ Mechanism head is open.
® Use correct path.
® Close the mechanism head.
Paper skew. ･ Paper end is not in
contact with the paper
guide.
･ Roll guide is not in
contact with the roll
paper.
･ Head pressure is not
correct.
® Slightly push the paper guide
against the paper end.
® Slightly push the roll guide
against the roll paper.
® Adjust it with the offset adjustment
screw according to the paper
width.
Paper doesn't
align with the print
position.
･ Setting mode is not
correct.
･ Paper gap (black line)
sensor adjustment failure.
･ Transfer data is abnormal.
® Check whether the setting mode
is for paper gap or black line
sensor and if it is not, change it as
necessary.
® Adjust the voltage of the paper
gap and black line sensor from
the voltage setting in the system
maintenance mode.
® If the contents of the transfer data
are incorrect, set them properly
again.