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Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Troubleshooting
If you have trouble with your AccuMic, the unit might not be properly connected or other
equipment might be malfunctioning.To begin, check the following:
• The AccuMic power supply is plugged into a 100-240-volt electrical outlet.
• The base connector cable from the power supply to the AccuMic is securely connected.
• Connections to the video codec, television and PC are secure.
• The LEDs on the top of the AccuMic illuminate in the direction of the participant
speaking. Participants need to be within 10 feet of the AccuMic.
If you have trouble with the audio quality,ensure that:
• The Playback microphone balance mute option is selected. See page 7.
• The Recording microphone balance is selected. See page 8.
If problems persist, please contact our Technical Services Group.
AccuMic Microphone — Operation
Using the AccuMic
The AccuMic is a plug-and-play microphone; the only function that is controlled manually is
Mute.
To mute the AccuMic
1. Press the Mute button (on top of the mic pad) to mute the AccuMic’s mic elements.The
LEDs will turn red.
2. Press Mute again to unmute the mics.The LEDs will turn green.
Note: When using two connected AccuMics, pressing the Mute button on either unit will
mute/unmute both AccuMic mic pads.
Operation