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Power
Problem Solution
Line voltage selection
switch is not in the
proper position for
your region (115V/
230V).
Set the line voltage selection switch to the
correct setting for your region, or call Compaq
Technical Support for assistance. Refer to your
Certificate of Warranty for details.
Wall outlet is bad. Test the outlet by connecting a different
electrical device to outlet.
Software being used is
not Microsoft-certified
for your version of
Windows.
Verify that the software is certified by Microsoft
for your version of Windows (see program
packaging for this information).
Configuration files are
corrupt.
If possible, save all data, close all programs, and
restart your computer. If the error message
returns, you may need to back up your data files
and use the Recovery CD. Refer to the Recovery
CD table in this chapter for details.
▲
Caution: Factory Restore reformats
your hard drive; all data files will be
lost.
Symptom
Computer will not turn on.
“Illegal Operation has
Occurred” error message is
displayed.