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Table 2-26. Solving Pointing Device Problems
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Problem Probable Cause Solution(s)
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External pointing Incorrect device driver Install the device driver
device does not or no device driver is and add to the
work. installed. AUTOEXEC.BAT file or
CONFIG.SYS file.
The device driver is not Install the device driver
installed in Windows. in Windows.
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Integrated pointing An external pointing Initiate Standby and
device does not device is connected disconnect the external
work. and the system has pointing device.
disabled the internal
pointing device.
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Cursor drifts during The panastick If the cursor starts
changes in operating technology can sometimes drifting, stop using it
temperatures or if exhibit this behavior. for a few seconds. This
constant pressure will stop the cursor
is applied to the drift, and allow you to
internal pointing resume normal operation.
device.
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Solving Power Problems
Some common causes and solutions for power problems are listed in the
following table. Also see "Solving Battery and Battery Gauge Problems" in
this chapter.
Table 2-27. Solving Power Problems
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Problem Probable Cause Solution(s)
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Computer won't turn Computer is not Insert battery or connect
on and battery pack connected to a power an external power source.
is not inserted. source.
Power cords to the Ensure that power cords
external power source connecting the computer
are unplugged. and the external power
source are plugged in
properly.
Power board is 1. See Table 2-27 and
defective. Figure 2-2 to check
for proper voltages.
2. Replace power board
and restart.
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Computer turned off System initiated Replace the battery pack
while it was left Hibernation due to a with a fully charged
unattended and the critical low-battery battery pack or connect
power icon is off. condition. the computer to an