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Troubleshooting
Startup Guide 4–3
Hard Drive Problems
If the Notebook Hard Drive Does Not Spin
■ Make sure the notebook has power. If necessary, connect the
AC adapter, and make sure it is fully plugged into a power
source and into the back of the notebook.
■ Remove and reinsert the hard drive.
If Files Are Corrupted
■ Open My Computer, and the disk you want to scan. Select
File > Properties. Select the Check Now box under the
Error-checking section of the Tools tab.
■ Run the virus-scanning program.
■ If necessary, you can format the hard disk and reinstall the
original factory software using the system recovery features
described in the “Troubleshooting” chapter of the Reference
Guide.
Keyboard and Pointing Device Problems
✎
Use these suggestions for built-in or external devices.
If the Pointer Is Difficult to Control
■ Adjust the pointer controls by selecting Start > Control
Panel > Printers and Other Hardware > Mouse.
■ Ensure that your thumb or palm is not pressing or near the
TouchPad on-off button while typing.
■ Use an external mouse if using the TouchPad is difficult.