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Note on USB Compatibility 39
Note on USB Compatibility
In our testing on a wide variety of computer motherboards with integrated Universal
Serial Bus (USB) ports, we have encountered a small number of motherboards with
USB ports that do not meet the USB specification exactly. Unfortunately, PC-CAM
600 may not operate correctly with these computers.
So far, for some of the non-USB-compliant motherboards that we have tested, the
motherboard manufacturers have released new versions of motherboards or BIOS
to address the problem.
If the camera does not work on your computer and you suspect that the problem
may be related to your computer’s USB port, the following is a list of available
options:
1. Contact your computer vendor.
Your computer vendor may be able to upgrade your motherboard or its BIOS to
a newer version that addresses USB incompatibilities.
2. Use a PCI host adapter which provides USB connectors.
If you are not able to upgrade your motherboard or its BIOS, we recommend this
approach.
3. Attach PC-CAM 600 to a self-powered USB hub.
Some USB devices (such as monitors) also operate as self-powered USB hubs;
you can also buy dedicated powered USB hubs which are to be attached to your
computer’s USB port. However, in some cases, attaching a powered USB hub to
a non-USB-compliant USB motherboard connector will not solve the problem.
To look for a USB compatible
product, you can visit the
product search page at the
official USB web site: http://
www.usb.org/app/
search/products.