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TROUBLESHOOTING
5
5 TROUBLESHOOTING
PROBLEM CAUSE REMEDY
Flat batteries. Recharge terminal. When the <SCAN>
button is pressed
the terminal does
not come on.
Batteries completely
flat or broken.
Replace batteries.
Flat batteries. Recharge terminal. When the <SCAN>
button is pressed,
the terminal
displays the
message BATTERY
LOW and switches
itself off.
Batteries completely
flat or broken.
Replace batteries.
There is no power
supply to the cradle.
Connect the power
supply and switch
on the cradle.
The serial cable is
not correctly
connected.
Check the
connection to the
cradle and the serial
port of the
computer.
The terminal does
not load the
application program.
The terminal already
contains an
application program.
Follow instructions
to cancel the
application.
The application
loaded is not suitable
for the terminal in
use. The terminal
displays the
message FAULT
CODE P21CO4.
Load the correct
application
program.
The terminal
displays an error
message FAULT
CODE.P21CO4.
Other faults. The
terminal displays an
error message other
than FAULT CODE
P21 CO4.
Contact your
Datalogic Mobile
representative for
technical
assistance.
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