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l Check host adapter and SCSI cables and terminator.
l Power cycle the autoloader and retry the operation.
l If all previous steps fail, contact support.dell.com.
81
Drive Send Failed
Servo Elevator Hardware Error Types
92
Elevator Flag Bad
l Power cycle the autoloader
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l Check support.dell.com for PowerVault 124T firmware updates.
l If all previous steps fail, contact support.dell.com.
93
Elevator Sensor Bad
97
Elevator Calibration Lost
98
Elevator Calibration Jammed
99
Elevator Lost
9B
Elevator Position Error
Picker/Magazine Servo Error Types
A0
Servo Error
l Power cycle the autoloader.
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
l Also execute the Recommended Actions for "Open Front" (4B) error type.
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l Check support.dell.com for PowerVault 124T firmware updates.
l If all previous steps fail, contact support.dell.com.
A1
Reserved Error Code
A2
Servo Timeout Error
A3
Position Error
A4
Servo Not Calibrated
A5
Source Element Empty
l Verify that the expected source really does not have a cartridge.
l Power cycle the autoloader.
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l If the source is a slot within a magazine, check if the spring loaded cartridge present flag moves freely
when the cartridge is manually inserted into the magazine.
l If the error continues, contact support.dell.com.
A6
Magazine Missing
l Verify the magazine or magazine blank is fully inserted into the autoloader.
l Remove and re-insert the magazine.
l Try a second magazine if possible.
l Power cycle the autoloader.
l If the error continues, contact support.dell.com.
A7
Mail Slot Full
l Remove any previously ejected media from the mail slot.
l Verify that there is no debris or foreign object in the mail slot opening.
l Verify the mail slot door is fully closed.
l If the error continues, contact support.dell.com.
A8
Destination Element Full
l Verify that the expected destination element already has a cartridge.
l Power cycle the autoloader.
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l If the destination is a slot within a magazine, check if the spring loaded cartridge present flag moves
freely when the cartridge is manually inserted into the magazine
l If the error continues, contact support.dell.com.
A9
Picker Full
l Look in the front of the autoloader and confirm the picker is full.
l Execute a Move command from the Operator Control Panel to move the cartridge from the picker to a