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42 Troubleshooting
ELIMINATE INTERFERENCE — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices connected to the same power strip
• Multiple power strips connected to the same electrical outlet
Memory Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety information that shipped with your computer.
I
F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using to see if
that resolves the problem.
• See the software documentation for minimum memory requirements. If necessary,
install additional memory (see
your Service Manual at support.dell.com
).
• Reseat the memory modules (see
your Service Manual at support.dell.com
) to ensure
that your computer is successfully communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 38).
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see
your Service Manual at support.dell.com
) to ensure
that your computer is successfully communicating with the memory.
• Ensure that you are following the memory installation guidelines (see
your Service
Manual at support.dell.com
).
• Ensure that the memory you are using is supported by your computer. For more
information about the type of memory supported by your computer, see "Memory" on
page 20.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 38).
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